Matteo Cristofaro (Research Fellow in Management) 

This lecture presents the theme of decision-making processes, with particular reference to their implementation in tourism firms and destinations. The first part introduces the concepts of bounded rationality and cognitive errors; in the second part, after introducing the 'traditional' decision making scheme, the analysis tools for organizational problems are deepened. Through this lecture it is possible to learn specific skills in the area of decision making and the problem solving tools useful within organizational life.